At CharminBox, our mission is to empower innovators and enthusiasts with high-quality electronic products for everyone. To achieve this, we collect, use, and share some of your Personal Information. This Privacy Policy aims to explain how CharminBox does this and how you can exercise your choices and rights regarding your information. By using or accessing the Services (as defined below) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

California Notice of Collection of Personal Information: We collect the categories of personal information listed below under “Personal Information We Collect” for the purposes described below under “How We Use Your Personal Information.” To learn more about your California privacy rights, including how to submit a request to opt out of the sale or sharing of your personal information, please scroll down to “Your California Privacy Rights.”

1. Scope of the Privacy Policy
This policy covers our treatment of information that identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household ("Personal Information") in connection with our Services. It applies to all CharminBox members, consumers, and users, including job applicants to CharminBox, and to all CharminBox platforms, including our mobile apps, website (charminbox.com and subdomains), features, content, products, email distribution lists, and other services offered by CharminBox (collectively, the “Services”). Please remember that your use of the Services is also subject to our Terms and Conditions. This policy does not apply to the practices of third parties we don’t own or control unless specifically stated.

2. Personal Information We Collect
When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “Personal Information.”

Personal Information we collect includes the following categories:

Identifiers/Contact Information: We may collect your name, postal and e-mail address, phone number, and unique identifiers that may identify your device or browser.

Commercial Information: We may collect your purchase and usage history, and goods and service preferences, including payment information used for purchases.

Internet or other Electronic Network Activity Information: We may collect your IP Address, web/app browsing and search history related to our Services, and information regarding your interaction(s) with the Services or ads.

Geolocation Data: We may collect data about the location of the device you use.

Profile Inferences: We may collect inferences that we draw from your Personal Information and web activity to create a personalized profile so we can better identify goods and services that may be of interest.

When you use our Services, we collect and receive Personal Information in various ways. As provided in more detail below, we collect Personal Information provided by you, collected automatically through cookies and related technologies, and from third parties.

2.1. Personal Information You Provide Us
You provide us with Personal Information when filling out online forms, setting up your account, posting reviews, communicating with us, or applying for a job. In addition, if you connect a social network you belong to (such as Facebook) to your CharminBox account, you authorize these social networks to share your information with us.

2.2. Personal Information We Collect Automatically
Similar to most other online services, we and our service providers automatically collect Personal Information when you use our Services, through cookies and related technologies collected from your web browser, computer, or mobile devices. We use this information to improve and troubleshoot the Services, as explained below.

Usage Information: We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your interactions, shopping preferences, and your interaction with our Site, mobile app, and advertisements. We collect this information to personalize your experience, including recommending products and offering you promotions. It also makes your navigation of the site more seamless and faster.

Technology Information: We receive information about how you are accessing our Services, such as your device type, IP address, operating system, and what settings you have enabled. Your device, browser, and software settings affect what information your device or browser makes available to us.

Cookies, Analytics, and Third Party Technologies: We collect information through the use of “cookies,” tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the Services and interact with CharminBox advertisements, to make your CharminBox experience secure, improve your site experience, serve you better ads on other sites, and save your preferences. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.

2.3. Personal Information We Collect from Other Third Parties
Personal Information we collect from third parties may include:

Personal Information collected by third parties through the Services. We may collect Personal Information from third-party sources for business and commercial purposes to support core functions of our Services and enhance your CharminBox experience. For example, we may collect information about your participation in third-party programs that provide payment, transaction, and fraud detection information, and information you allow us to collect from your social media profiles, including demographic and market segment information.

Personal Information collected from service providers. Our service providers may also collect and use Personal Information to assist us with our business operations. For example, they may collect information about your browser, operating system, basket contents, browsing history, time zone, browser language, page performance, and debug information, used to help us troubleshoot and resolve any issues you are experiencing with our Services.

3. How We Use Your Personal Information
We use Personal Information in accordance with applicable data protection laws and this Privacy Policy. Such processing may include the following business purposes:

- To verify your identity.
- To provide the Services to you, including customer support, responding to your requests, and communicating with you about the Services.
- To provide, support, personalize, and develop our Services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments, and prevent transactional fraud. We may also save your Personal Information to facilitate new product orders or process returns.
- To comply with legal requirements, or respond to law enforcement requests as required by applicable law, court order, or governmental regulations.
- To address fraud or unlawful activity, enforce our policies, protect against harm to our rights, property, interests, or safety, or those of third parties or the public as required or permitted by law.

Such processing may also include the following commercial purposes:

- To personalize your experience using the Services and deliver product offerings relevant to your interests, including targeting offers and ads through our Services, third-party sites, and via email (with your consent, where required by law).
- For testing and quality assurance, research, analysis, and product development, including to improve our Services and troubleshoot any issues.

We may create aggregated and other anonymous data from your Personal Information that can no longer be used to identify you. This data may be used and shared with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.

4. How, With Whom, and Why We Share Your Personal Information
4.1. Sharing of Personal Information by You
Any Personal Information you disclose in public areas on the Services or other third-party services may become visible to other individuals without restriction. Please exercise caution when disclosing Personal Information in public areas. If you provide any Personal Information to a third party while using our Services, that third party’s privacy policy will apply.

4.2. Sharing of Personal Information by Us
We may share Personal Information as follows:

- With our service providers for business or technical support functions.
- With our business partners, co-sponsors, and other corporate entities in connection with promotional activities or business transfers.
- With other third parties, including advertising and analytics companies, in connection with marketing and promotional offers.
- With law enforcement and other parties to ensure compliance and safety, including in response to subpoenas or investigations.
- With your consent or at your request.

5. Storing and Protecting Your Personal Information
We retain Personal Information where we have an ongoing legitimate business need to do so. We take commercially reasonable efforts to protect your Personal Information from unauthorized access; however, we cannot guarantee complete security. You use the Services at your own risk.

CharminBox reserves the right to take necessary actions to maintain security, including terminating accounts or changing passwords. CharminBox won't be liable for any damages resulting from actions taken under this provision.

6. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for their privacy policies, and recommend reviewing those policies directly.

7. Your Rights and Choices Regarding Your Personal Information
7.1. All Users
Email Subscriptions: You can unsubscribe from promotional emails anytime. However, transactional emails will still be sent.

Push Notifications: Opt out via your device settings.

Account Information: You can review and edit your account information via your profile settings.

Cookie Tracking: Modify cookie settings on your browser; however, disabling cookies may limit your experience.

Do Not Track: Our Services do not currently support Do Not Track requests.

Deleting Your Account: You can request account termination or deletion of information by contacting support@charminbox.com. We retain some information for legitimate purposes, but will not use it in ways to identify you personally.

8. Children’s Data
We do not knowingly collect Personal Information from anyone under 16. If we learn we have collected such information, we will take reasonable efforts to delete it.

9. Changes to this Privacy Policy
We may change this Privacy Policy periodically. We will notify you of material changes through the Services, email, or other means. Your continued use of the Services after changes constitutes consent to the new terms.

10. State Laws (Outside of California)
Residents of certain states may exercise privacy rights, such as requesting access, correction, or deletion of personal information. For more information, please reach out to us at support@charminbox.com with any questions or concerns regarding our privacy policies.